Terms of Service

Please read these terms and conditions carefully before using VitaNatural UK's website and services

Acceptance of Terms

By accessing and using VitaNatural UK's website (vitanatural.co.uk), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. These terms apply to all visitors, users, and others who access or use the service.

Company Information

VitaNatural UK Ltd
20 Fenchurch St, London, EC3M 3BY, United Kingdom

Phone: +44 20 7946 0010

Email: [email protected]

Business Hours: Monday-Friday 9:00-18:00 GMT

Product Information and Services

VitaNatural UK specializes in premium natural supplements and wellness products. Our services include:

  • Men's vitality supplements and natural health products
  • Women's beauty and skincare products
  • Wellness consultations and product guidance
  • Educational content about natural health solutions

Product Claims and Disclaimers

Our products are formulated using natural ingredients and traditional wellness approaches. However, please note the following important considerations:

  • Product results may vary between individuals based on factors including lifestyle, diet, and health status
  • Natural does not always mean suitable for everyone - consult your healthcare provider before use
  • Our products are not intended to diagnose, treat, cure, or prevent any disease
  • Health claims are based on traditional use and preliminary research, not FDA evaluation
  • Pregnant or nursing women, children, and individuals with medical conditions should consult healthcare providers

Purchase Terms and Conditions

All purchases made through our website are subject to the following terms:

  • Prices are subject to change without notice, but prices at checkout are guaranteed for your order
  • Payment must be received in full before products are shipped
  • We accept major credit cards and other specified payment methods
  • All products are subject to availability, and we reserve the right to limit quantities
  • Orders may be refused or cancelled at our discretion

Shipping and Delivery

We ship throughout the UK and select international locations. Delivery terms include:

  • Standard delivery typically takes 3-7 business days within the UK
  • Express delivery options are available for faster shipping
  • Shipping costs will be calculated and displayed at checkout
  • Risk of loss transfers to you upon delivery to the specified address
  • We are not responsible for delays due to customs or shipping carrier issues

Returns and Refunds Policy

Customer satisfaction is our priority. Our return policy includes:

  • 30-day return window for unused products in original packaging
  • Customer is responsible for return shipping costs unless product is defective
  • Refunds are processed within 5-10 business days after receipt of returned items
  • Refunds are issued to the original payment method
  • Custom or personalized products may not be returnable

Privacy and Data Protection

Your privacy is important to us. Our data practices include:

  • Collection of personal information is limited to necessary business purposes
  • We implement appropriate security measures to protect your data
  • Personal information is never sold to third parties
  • You have the right to access, update, or delete your personal information
  • Full privacy details are available in our Privacy Policy

Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of VitaNatural UK Ltd or its content suppliers and is protected by UK and international copyright laws. Unauthorized use is strictly prohibited.

User Responsibilities and Prohibited Uses

You agree not to use the website for any unlawful purpose or in any way that could damage, disable, or impair the website. Prohibited activities include:

  • Using the website to transmit viruses or other malicious code
  • Attempting to gain unauthorized access to any part of the website
  • Using automated systems to access the website without permission
  • Copying, modifying, or distributing website content without authorization
  • Using the website for commercial purposes without written permission

Medical Disclaimer

Important Medical Information

The information provided on this website is for educational purposes only and is not intended as medical advice. Always consult with a qualified healthcare provider before starting any supplement regimen, especially if you have existing health conditions, are pregnant or nursing, or are taking medications. VitaNatural UK products are not intended to diagnose, treat, cure, or prevent any disease.

Limitation of Liability

VitaNatural UK shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the website or products. Our total liability shall not exceed the amount paid for the specific product or service that gave rise to the claim.

Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after any modifications constitutes acceptance of the updated terms.

Contact Information

If you have questions about these terms or need to contact us, please reach out:

Email: [email protected]

Phone: +44 20 7946 0010

Address: VitaNatural UK Ltd, 20 Fenchurch St, London, EC3M 3BY, United Kingdom

Business Hours: Monday-Friday 9:00-18:00 GMT

Governing Law and Jurisdiction

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of the website will be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these terms will otherwise remain in full force and effect and enforceable.

Last Updated: December 2024
Effective Date: December 2024
Version: 2.1

Related Policies

Please review our other important policies